• Home
  • Accessibility


We are committed to making its content accessible by as many people as possible. Please let us know if you have any suggestions for making it more accessible by contacting

Text Size

Some visitors may find it necessary to increase or decrease the size of the text on our site. This can be achieved by holding down the ‘Ctrl’ key (for Windows), or ‘Cmd’ key (for Apple Mac), then pressing + or – to alter the text size up or down respectively. If you have an older browser you can use the ‘View’ menu and highlight the ‘Text Size’ option.  You can also click the ‘A’ letters at the top of each web page to resize the text.

Text colour

We are making sure that the colours used on the site are clear when viewed by all.

To ignore font and background colours in Internet Explorer on a PC, choose Internet options from the Tools menu at the top of the window. On the general tab of the window that appears, click the Accessibility button. This takes you to a menu where you can choose to ignore the way the page is formatted. To set your colour and font preferences, return to the Internet options menu and use the Colours and Fonts buttons.

Change the font style

Internet Explorer

  • At the top of your browser select the ‘Tools’ menu, then select the ‘Internet Options’ menu. Select the ‘Accessibility’ button within the General tab.
  • Tick ‘Ignore font styles specified on web pages’ then click OK.
  • Once back within the General area, select the ‘Fonts’ button. You can then choose the font you would like to use. Click OK and OK again to close the Internet Options and activate your changes.


  • At the top of your browser select the ‘Tools’ menu, then select the ‘Options’ menu. On the Content tab in the Fonts and Colours section use the ‘Size’ drop-down menu to select the size you wish to use.

Google Chrome

  • Click the Chrome menu icon (box with three horizontal lines) on the browser toolbar to get the Customise and Control Google Chrome menu. Select ‘Settings’ and ‘Show advanced settings’.
  • In the ‘Web Content’ section, click on ‘Customise fonts’ and under standard font use the drop-down menu to select the font style you want.


  • Click on the Safari main menu and click on ‘Preferences’, and the ‘Appearance’ tab. Where it says ‘Standard font’ click on ‘Select’ and choose the font style you require.

Changing the background and text colour

  1. Click on the tools menu, then internet options menu, then the accessibility button (in the general tab).
  2. Tick ignore colours specified on web pages, then click OK.
  3. Click colors, then untick use windows colors.
  4. Select the text and background colours you want, then click OK, and OK again to close the options screen.

Listen to this website with BrowseAloud

Whether you are using a smartphone, tablet, PC or Mac, BrowseAloud will provide the reading support tools you require for free. To open the BrowseAloud tool on our website, click the ‘Listen or Translate’ link displayed in the header bar.

What is BrowseAloud?

BrowseAloud is a suite of products that provides reading support on websites. BrowseAloud reads website content out loud, highlighting each word as it is spoken in a high quality, human-sounding voice.

Other features include:

  • Dual-Colour Highlighting
  • Talking Translator
  • Secure Site Reading
  • Text Magnification
  • MP3 Maker
  • PDF Reading
  • Talking Dictionary
  • Screen Masking
  • International Languages

Who does BrowseAloud help?

BrowseAloud helps website visitors who require online reading support and those who simply prefer to listen to information instead of reading it. BrowseAloud is particularly useful for those with print disabilities such as dyslexia or mild visual impairments and those with English as a second language.

How do I use BrowseAloud on this website?

Click on the ‘Listen or translate’ button that appears within the banner at the top of our website to launch the BrowseAloud Plus toolbar. This toolbar provides instant high quality speech at the touch of a button – no need to download anything.

Support with using BrowseAloud

A full range of support services are provided for BrowseAloud:

Tel: 0800 328 7910


All links have been written to make sense when taken out of context. Where appropriate, we have also added link title attributes to describe the link in greater detail.

Consistent page headings and titles

A consistent heading structure has been used so that page information is compatible with access technology.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was last reviewed on 4th April 2022.